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Frequently Asked Questions
Product Benefits
What is Mermaid?
Mermaid is an innovative wall panel system for wet applications, such as tub and shower walls. Unlike tile and grout, Mermaid panels don’t need to be sealed, are easy to clean, and are offered in several beautiful designs.
Why Mermaid?
Mermaid makes it easier than ever to provide on-trend designs in a waterproof solution that is functionally beautiful, quick and easy to install, and offers the look of luxury at an economical price. EASY installation. EASIER maintenance.
What are the advantages over bathroom tile?
Where do we begin? Tile is heavy and brittle. It’s porous, letting in moisture which leads to mold and mildew. It scratches and scuffs. And, because it requires grout, it’s difficult to clean and even harder to install and maintain. Mermaid, on the other hand, is waterproof, resists mold, cleans up easily, and can be installed in a snap. And with simple prep, Mermaid can be adhered right over existing tile.
What material are Mermaid panels made of?
A patented wall panel system consisting of two panels made of a High-Performance Top Design Layer bonded to an engineered composite waterproof core. Panels can feature a flat edge, tongue/groove edge, and a decorative bullnose edge.
Can Mermaid be used on the ceiling and floors?
No, Mermaid is designed for wall applications.
How thick is a Mermaid panel?
11mm or approx. 0.43 in.
How much does a Mermaid panel weigh?
Our lightweight patented wall panels are approx. 1.65 lb./sq.ft. A standard 4-panel kit will weigh approximately 105 lbs.
Collection Designs
What design options are available?
Our design collections feature marble, stone, wood, and abstract prints. Our designs offer fully customizable bathroom solutions that are suited for both residential and commercial applications.
What size kits and panels are available?
The Bathtub Surround Kit includes the following panel sizes:
| Back Wall Width | 60" |
| Wing Wall Depth | 32” |
| Panel Height | 72" |
The Shower Surround Kit includes the following panel sizes:
| Back Wall Widths | 48" | 60" |
| Wing Wall Depths | 32" | 36" | 48" |
| Panel Height | 96" |
Individual panels are available in the following sizes:
| Wall Widths | 8" | 36"| 60" |
| Panel Height | 96" |
What is included in each kit?
Each easy-to-install kit includes panels, panel adhesive, and color-coordinated sealant for a quick, grout-free application.
Installation
How long does it take to install Mermaid panels?
An average of 2.5 hours for a tub/shower surround.
What kinds of backer board materials can be used with Mermaid?
Gypsum board (sheetrock), moisture-resistant gypsum board (“greenboard”), cement, or concrete board or tile. Do not attach directly to studs. Observe all local plumbing and building codes.
Can the panels be installed over tile?
When installing over old tile, verify that the tile is solidly adhered to walls. Any loose tiles must be removed, filled with mastic, and sanded smooth. Rough up glossy tile surfaces using a belt sander with 60-grit sandpaper. The surface must be dry, smooth, and free of any dust or any other contaminants. Wipe wall surfaces with a damp cloth and allow to dry. Although wing wall panels are postformed for a clean finish, you will need to take into consideration both the edge of the tile and the Mermaid panels.
What tools are needed to install Mermaid?
Pencil, Tape Measure, Drill, Heavy-duty Caulking Gun, Hole Saw, Level, Circular Saw with a fine tooth blade, Square, Chalk Line, Heavy-duty Suction Cups, Router, Denatured Alcohol, 1/8" Wooden Shims.
Can Mermaid panels be cut?
Yes, Mermaid panels can be cut with standard woodworking tools, including a circular saw with a fine-tooth saw blade (60 teeth or more). Any cuts made to the panels must be made with the decorative side facing down to prevent damage or chatter to the decorative side.
What type of adhesive should I use to install Mermaid panels?
Wilsonart® Panel Adhesive and Color Coordinated Sealant are provided in Mermaid Panel kits. Extra material can be ordered directly from MermaidPanels.com or authorized retailers. Use our Where to Buy locator to find an authorized dealer near you.
What should I use to clean Mermaid panels?
Often, warm soapy water and a sponge will be adequate for regular maintenance. Common household, non-abrasive cleaners like Tilex®, Fantastik®, and Windex® can be used with a soft sponge or cloth. With all cleaners, rinse immediately. See our Care & Maintenance Guidelines for additional details.
Where to Buy
Where can I buy Mermaid?
Mermaid is sold online and in-store through authorized retail partners, including Amazon and Wayfair. Use our Where to Buy locator to find an authorized dealer near you.
What are the lead times for Mermaid?
Order online and Mermaid can be in your hands in just 10 days.
How do I order extra materials?
Additional Wilsonart® Panel Adhesive and Color Coordinated Sealant can be ordered directly from MermaidPanels.com or authorized retailers. Use our Where to Buy locator to find an authorized dealer near you.
You can also use our Where to Buy locator to find retailer locations for single panels.
How do I check my order status?
To check your kit order status, contact your retailer directly.
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